Maintenance

toolboxField Service

cat 10a

Years of experience in Austria and border countries ensure timely processes with a high success rate in the task definition.

  • Scalable resources
  • Optimized route planning
  • Secure time management

maleTechnicians

cat 02

Our technicians are experienced all-rounders with extensive knowledge from a wide variety of IT areas. A strong customer sensitivity and exact adherence to predetermined processes characterize them. Nevertheless flexible and a great help with workarrounds.

  • "Natural Born" Service Providers
  • Competent professional backround
  • Stress-resistant & always friendly

spinnerICT/ITK

cat 03

Our ICT (Information and Communication Technology) services include devices such as mobile phones or computers as well as network infrastructure.

  • Local Hands On
  • Upgrades of Soft- & Hardware
  • Assembly & Repair

cogsRepair

cat 01

In the case of repair and replacement tasks, the precisely completed activity is recorded in a comprehensibly documented manner. Compliance with safety and other regulations is a matter of course for us

  • Real-time documentation
  • Directly to the client
  • Cloud-based controlling

clock24/7 Support

cat 24

Even before Covid 19, we supported systemically important infrastructure.

  • govermental institutions
  • Banken & Verischerungen
  • Retail & Local Suppliers

Customized SLAs (Service Level Agreements)

ensure that costs are scaled exactly to your needs. From warranty extensions to clearly defined maximum downtimes and support with spare parts from warehouses in your immediate vicinity, we provide you with a wide range of services.

 

Customized SLAs for your requirement can be:

  • Swap Services
    Reduced downtime through hardware redundancy by means of service level agreements

  • Restoration
        SlAs individually designed for the individual partner enable prompt support

  • Extension of the term of your existing manufacturer's warranty via service packs
        Use hardware like a service